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Terms And Conditions

These Website Terms and Conditions (“Terms”) govern your use of the Superb Hyper website (“Website”) as well as any services, features, or content provided through the Website. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

Use & Registration

1. You must be at least 18 years old to use the website or have the legal consent of a parent or guardian.
2. You agree to use the website in compliance with applicable laws and regulations and refrain from any unlawful, fraudulent, or harmful activities.
3. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
4. Superb Hyper reserves the right to modify, suspend, or terminate the website or any part thereof without prior notice.
5. By using the website the you agree to being bound by the terms and conditions of Superb and such usage constitutes acceptance.

Disclaimer of Products & Prices

1. Availability on Stock Disclaimer- stating that products are subject to stock availability and may vary in appearance to product displayed on the site. The store reserves the right to refund, issue partial refunds or cancel sales.
2. Pricing Errors or Stock Errors- The store at its discretion reserves the right to provide you with said item or cancel the order of said item and is not obligated to provide said item at the erroneous price.
3. Confirmation of Order- This constitutes an offer from the Customer. The store reserves the right to accept the order, subject to stock availability and reserves the right to cancel the order for any reason seen acceptable by the store. Confirmation of the order does not constitute acceptance and only upon our communication of delivery of said order will constitute acceptance of your offer. We also reserve the right to refund the customer without providing a reason.
4. Payment- Superb Is not liable for the methods, manners and risks involved with payment either physically at the store or via an online medium. Such risks are solely the customer’s and Superb reserves the right to hold said items until proof of payment is received from the customer. Proof of payment by SMS’s will not constitute proof of payment.
5. Refund- Refunds are subject to the provision of till slips by the customer. Refunds are limited to the items value. The store reserves the right to refuse refunds and any refund given is solely at the store’s discretion. The store further reserves the right to use its discretionary power and issue a store voucher instead of a refund. Refunds will be processed electronically or in the form of cash at our discretion.
6. Risk and ownership- Risk and ownership of the goods pass onto the customer upon receipt of goods by the Customer.
7. Warranty- Superb shall not issue any warranty on goods sold aside from the warranty’s provided by the supplier.

Intellectual Property:

1. The content, design, logos, trademarks, and other intellectual property on the website are owned or licensed by Superb Hyper and protected by intellectual property laws.
2. You may not reproduce, distribute, modify, or create derivative works of any content from the website without prior written permission from Superb Hyper.

User Content:

1. By submitting any content (such as reviews, comments, or suggestions) to the website, you grant Superb Hyper a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content.
2. You represent and warrant that you have all necessary rights and permissions to submit the content and that it does not infringe upon any third-party rights.

Third-Party Websites:

1. The website may contain links to third-party websites that are not owned or controlled by Superb Hyper. We are not responsible for the content or privacy practices of these external sites.
2. Your interactions with any third-party websites are subject to their respective terms and conditions and privacy policies.

Limitation of Liability:

1. Superb Hyper shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or any services, features, or content provided.
2. Superb Hyper does not warrant the accuracy, completeness, or reliability of any information or content on the website.

Indemnification:

You agree to indemnify and hold Superb Hyper and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, or expenses arising out of your breach of these terms or your use of the website.

Governing Law and Jurisdiction:

These terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.

Severability:

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Updates to the Terms:

Superb Hyper reserves the right to update or modify these terms at any time without prior notice. By continuing to use the website after any changes, you accept and agree to the modified Terms.

Cancellation Policy:

To cancel your order, please email us before the order leaves our store for shipping. Upon cancellation, a credit will be issued to the card used for the original purchase. If payment was made via EFT, we will contact you via email to request your banking details in order to process the refund.

If the cancellation request is made after the order has already been shipped, the same refund process will apply; however, shipping costs will not be refunded.